Best Retail Broker Award 2016


To encourage brokerage firms to better their quality of services and information provided to ensure that retail investors have a good understanding of what they invest in.

Selection Process

SIAS, in collaboration with Singapore Management University and Investment Trends have developed a set of criteria for the effective evaluation of brokerage firms in Singapore.

Companies are shortlisted through the following processes:

  1. Stage 1
    Through qualitative research, SMU identifies brokerage firms based on variables that are, inter alia, range of products, accounts and market covered, trading cost, trading platforms and modes, customer education and service, including handling of complaints.
  2. Stage 2
    Through quantitative research, Investment Trends, a global financial services market research organisation incorporates their research findings into the survey on the brokers.
  3. Stage 3
    Based on both qualitative and quantitative research, results are tabulated and scored.
  4. Final Stage
    Selection Committee Members meet to decide the winners based on the tabulated results.
Mr. Harold Woo

Senior Advisor, Investor & Partner Relations, CapitaLand
Mr. David Gerald

Founder, President & CEO, Securities Investors Association (Singapore)
Prof. David Ding
Associate Professor of Finance (Education), Lee Kong Chian School of Business (SMU)
Mr. Ang Hao Yao
SIAS Committee Member
Mr. Yang Sy Jian
Consultant to SIAS, Former Research Director UOB Kay Hian Research

Knowledge Partners:

  • smu
  • Investment Trends