I attended an AGM for a listed company in Singapore last year, and it was an eventful one, to say the least. As soon as the Q&A session began, one shareholder stood up and started making accusations about the company’s management and financial practices. He was loud, disruptive, and clearly agitated.

The directors tried their best to address his concerns, but he was not satisfied and continued to raise his voice. It was clear that he had an agenda and was determined to make his voice heard.

The disruption continued for several minutes, and some shareholders began to grow restless and annoyed. Eventually, the Chairman had to intervene and request the shareholder to lower his voice and tone. After a few more minutes, the shareholder reluctantly sat down, and the meeting resumed.

Despite the disruption, I couldn’t help but feel impressed by the way the directors handled the situation. They remained calm and professional throughout, and their responses were measured and well-considered.