I attended an AGM on 21th July 2023. Yes, this was my first physical AGM and it was quite an “eye-opening” experience. The AGM process was quite smooth and organized and was mostly presented by the Chairwoman and CEO of the company. They shared about the business vision, operations of the various businesses under them, financial statements and future growth direction and potentials. I think it’s quite important to attend AGMs as shareholders can hear first hand about the company’s performance and its future direction, goals, etc, to vote for the various resolutions that are put forward and exercise our rights to raise any burning questions we might have. For my case, it was impactful as I saw how the presentation was conducted in an organized manner and how other investors put forward their questions to the board to get their answers for unsatisfactory performance, high operating costs and dividend issues, etc. Moving forward, I think Singapore can make improvements to better AGMs for retail investors by allowing questions to be asked electronically prior to the AGM in order to keep things short and concise since I noticed that time was wasted when questions were raised during the meeting. Some audience members also left early. It will be good if more time is allocated for the Q & A as investors get to raise questions only once a year during the AGM.